About our Client
We are looking for a Branch Manager for a major statewide bank in located in Philadelphia, PA.
About the Role
Provides personnel management for branch staff.
Manages overall branch office operations.
Maintains and stays abreast of security policies and procedures.
Responsible for maintaining office building, grounds, equipment, and fixtures.
Maintains knowledge of branch policies and procedures with respect to approving checks and overrides.
Handles customer problems and complaints; counsels customers with special needs or requests.
Establishes and helps to attain internal performance objectives for branch office business volume, deposits, and quality of audit reports.
Provides and maintains a professional, business-like atmosphere within the branch office.
Reviews staff members for formal performance evaluations and recommends salary adjustments. Counsels employees when needed. Coordinates staff training when needed.
Tests branch security equipment and investigates security issues when needed.
Solicits business from potential and existing customers (outside and inside bank location).
Interviews loan applicants and processes loan applications.
Analyzes applicant financial status and credit to determine feasibility of granting loan.
Prepares appropriate loan documentation and verifies loan agreements are complete and accurate according to bank policy.
Approves loans that meet established lending criteria and are within approved lending limits.
Manages a portfolio of consumer and commercial loans; may coordinate some collection efforts.
Represents the financial institution in public relations activities and community affairs.
Requirements
Bachelor’s degree, Associates degree or equivalent work experience preferred.
2 + years of demonstrated outside sales experience, focused in financial services, retail or business services preferred.
1+ year(s) management or leadership experience in a high-performance sales and service environment preferred with multiple direct reports.
Demonstrated strong knowledge of Business Banking products, services and client relationship management.
Knowledge of Microsoft Office software for word processing and spreadsheets.
Demonstrated sales/business development experience and success. Has fundamental understanding of profitability.
Excellent communication and interpersonal skills.
Proven ability to demonstrate and coach exceptional customer service.
Ability to communicate and function professionally with all levels of personnel and business partners across the organization.
Strong financial services product knowledge preferred.
Strong organization, time management, and prioritization skills.
Apply for this Job
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